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Branch Support Officer - full time
A national car and van hire company are seeking a new Branch Support Officer for their HQ based in Bootle. The role will be to support the Easirent network of branches across the UK.
This will entail:
Answering calls that overflow from branches
Basic IT support
Handling any post-rental customer queries / bill queries
Liaising with customer services with any customer complaints
Handling any vehicle breakdowns and monitoring the time the car is off the road
Checking vehicle stock levels
Allocation of cars to reservations
Handling staff issues and finding a resolution
Recruiting new members of staff for branches
Checking staff rota to ensure enough staff are on shift to cope with the demand
Hours: Monday to Friday 8am to 5.30pm
Saturday 8am to 1.30pm
Salary:£16,250 per annum
Holidays: 20 days per annum
Start date: ASAP
All applicants must have a full UK driving license as the successful candidate will be expected to travel between branches as required.
Knowledge of cars / vehicles would help i.e. type of cars
Please send your CV and a covering letter direct to: recruitment@easirent.com
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